1) One way Is from your receipt from purchasing the class package (If you can’t find it do a search under “Acuity”). In it you will see a blue underlined “schedule”. When you click that you can schedule classes and it will apply your pre-payment.

2) If you go to my yoga page http://luminanceportland.com/yoga/ and click “Sign Up” for a class – on the next page near the “Pay Now” button it says “Redeem a Coupon or Code”. If you click on that it will ask you to enter either the coupon code or your email address (in which case it will bring up the coupon code automatically).

Yes!  Here are the details.

Book as normal until it’s time to select an appointment start time. When you click a time, three options appear: Continue, which continues the normal booking process, Add a time, and Recurring.

Add a time

Add a time saves the selected time and displays it above the list of available times, so you can choose another appointment time. When you click Continue, you are taken to checkout, where you enter details and pay.

Recurring

Recurring loads the menu for repeating appointments. Here you choos the frequency you want for the appointments and how many times you repeat. Next, click Add recurring times. Scheduling saves the repeating appointments and displays them above the list of available times. You can choose more appointments, or click Continue.

When you click Continue are taken to checkout, where you enter details and pay for all of the appointments.

If you cannot attend a class that you have signed up for, follow these instructions. Go to your confirmation email. Click the blue button that says “Change/Cancel your Appointment” On the next page click either the blue button that says “Cancel” or the one labeled “Reschedule” as you prefer. If you choose to cancel, the payment will remain available for you to use next time you sign up for a class. 

If you cannot find your confirmation email I suggest searching your emails for “Acuity”.

If you did not receive an email to join class there are a few thing to check.

• It is possible that you purchased a class package but did not actually sign up for a class.  So the receipt you received was for your payment – it does not include the link for class.  To sign up for each class that you want to attend go to that date on my website http://luminanceportland.com/yoga/ and click “Sign In”.  From there you can use your pre-paid classes, and you will receive a link to join the class.
• It is also possible that the email went to your SPAM or Junk folder.  Check them – entering “Acuity” into the search bar.

You must be signed up for the class before the start time.  Currently I am admitting students manually from the zoom waiting room as they log on.  This is part of what keeps our class private.  As a result, once class has started I may not notice if you enter the waiting room after the beginning of class.